Returns & Refund Policy
At CAFUNĒ, we take pride in the quality of our gourmet products, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our food items, returns are accepted within 14 days of delivery provided the packaging remains unopened.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the item to begin the return authorization process.
- 2.Secure Packaging
Place the unopened product in its original shipping box or a similar protective container to ensure it arrives back to us safely.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection & Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
